LOHAS

Returning to the light, our true home

Friday, January 20, 2012 by Cheryl Terrace

light therapyI find color fascinating. The light frequencies we experience as color define our world in wondrous ways. Visualize an azure ocean, a verdant forest or crimson sunset, these are all examples of color environments, which positively influence our emotions and restore our health.

As an interior designer I know the power color has in defining a space and ‘creating a mood’. We have all experienced that instant chill when entering a ‘cold room’, which had nothing to do with its temperature. Conversely, we automatically feel more relaxed and engaged in a warm hued environment, think of a dining room painted a luscious burnt umber (dark red orange) - All around YUM (even without any food)! 

I am currently mesmerized by the blue winter hues and their accompanying reflections in snow, so dreamlike and otherworldly. This is the time of year we ‘go inside’ physically and figuratively. It is a wonderful time to do what the earth does, retreat deep within and cultivate inner renewal (hence, the perfect time for resolutions).

It is also during these short days many of us experience the ‘winter blues’. Seasonal Affective Disorder (SAD) is now recognized as a common disorder, affecting some people severely. There are ways, other than jetting off to a tropical island (which I also recommend), to make these cold days more bearable.

Light therapy, using ‘light boxes’ is a proven treatment for S.A.D. There is even a beautifully designed one in production.

 Many studies show that most of the US population lack Vitamin D, known as the sunlight vitamin. This nutrient is needed at proper levels for almost every tissue in the body, including the brain, heart, muscles and immune system. Supplements are an easy way to get the correct amount., and feel better.  

Light a fire. Few things trigger passionate, primordial feelings in human beings the way fire does. We symbolically honor the return of the light and new beginnings with candles and fireplaces in our homes. Easy and romantic!

Another great way to lighten up, both figuratively and literally, is to do more Yoga! I incorporate a few extra Sun Salutations in the winter, which creates body heat and expresses reverence for the life-giving solar energy. It is impossible to feel cold with an open (warm) heart, which is what yoga is all about. The gesture/salutation NAMASTE means ‘I bow to the light in you, which is also in me’, ~ a beautiful truth that we are all one when we live from the heart. 

It maybe hard to believe, with this being the coldest month of the year, but sunlight is growing stronger day by day. The more we connect and honor the natural rhythms of the seasons the more we increase the light within us.

 Let this winter be an extraordinary time to listen to your heart-fire, and tend your own sacred light. Remember, everything begins at home.  

Warm Home Blessings, ~ Cheryl - VITAL DESIGN 

Many Consumers Feel Many Products Are Over-Packaged

Wednesday, January 18, 2012 by Ted Ning
over packagingNMI's annual U.S. LOHAS Consumer Trends Study® has found most American consumers are adopting a "less is more" attitude when it comes to consumer product packaging. Specifically, three-quarters of respondents said they believe many consumer products are over-packaged, and about one-quarter of those surveyed said they will overlook such products for those with more minimal packaging. The survey, which will provide many additional data results on consumer trends, also revealed in addition to minimal packaging, consumers prefer by recyclable packaging and use of packaging materials that are environmentally friendly.

"The 'less is more' trend continues to resonate with consumers," confirmed Steve French, managing partner at NMI. "Marketers can maintain current and attract new consumers by using less packaging and 'greener' packaging materials. Specifically, 'renewable' and 'plant-based' materials are rated most environmentally-friendly among consumers." Based on these results, he and his team suggested businesses to incorporate new environmental materials where applicable and promote any use of post-consumer recycled packaging. However, while consumers favor eco-friendly options, companies should be careful not to adopt environmentally friendly packaging at the expense of the product or its experience, according to NMI. NMI will be providing more details on thier annual consumer studies at the annual LOHAS Forum June 12-14th in Boulder. The premiere event focusing on the LOHAS market.

The Rise of the Biobased Economy — and Why Brand Owners Need to Develop a Strategy in 2012

Tuesday, January 17, 2012 by Jacquelyn Ottman

Bio Based CertificationOur economy is slowly but surely heeding the signal that carbon is the new watchword. During the past few years, a steady stream of so-called “biobased” products have been making their way to retail shelves — compostable dinnerware made from corn, plant-based laundry detergents, and bamboo flooring among them. Coke and Pepsi are now competing to be first to market with a soft drink bottle derived entirely from sugarcane or other plant materials.

The emerging biobased economy even has its own label — USDA Certified Biobased, pictured here. It’s part of a federal BioPreferred program designed to help grow “green” jobs, stimulate the rural economy, promote energy independence and prompt a shift to renewable resources from petroleum, helping to manage the carbon cycle.

Launched in February 2011, the label needs a little introduction since the term “biobased”, although familiar sounding, represents more than meets the eye. We advised the USDA on strategic marketing considerations related to the launch of the USDA Certified Biobased label. Here’s a primer — and why you need to be thinking about forming your own biobased strategy during 2012.

What is “Biobased”?
Ask a consumer what “biobased” means and they might respond with somewhat erroneous definitions such as “natural” “biodegradable” or “renewable”.  Consult Webster and you’ll come up short. But the USDA (and federal law) defines it quite specifically as “commercial or industrial products, other than food or feed, that are composed in whole, or in significant part, of biological products or renewable agricultural materials (including plant, animal, and aquatic materials), or forestry materials” — hence the label depicting the soil, sea and the sun.

More important than this definition are the program’s intention — to expand the market for alternatives to petroleum-based products by promoting new uses for agricultural commodities such as bioplastics, biofibers and biobased chemicals. It thus excludes products such as office paper, cotton t-shirts and wooden furniture introduced before 1972. (See BioPreferred.gov for more details.)

Both finished consumer and commercial products as well as intermediate products (e.g., platform chemicals, fibers, etc.) are currently eligible to earn the USDA Certified Biobased label. Standards for “complex” products (consisting of many components, such as automobiles) are being developed. Among the many products that have already earned the label are: Procter & Gamble’s Gillette ProGuide Fusion razor package; Papermate mechanical pencils made from Mirel biodegradable plastic, the Greenware line of cold cups made from NatureWorks’ plant-based Ingeo polymer; and intermediates such as Lenzing’s TENCEL lyocell fiber made from eucalyptus and DuPont’s Sorona polymer. Seventh Generation is so bullish about the label that they have certified over 60 of their household cleaning and personal care products — virtually their entire product line-up.

Why Pursue a Biobased Strategy
The credibility and broadscale awareness of the brand USDA positions labeled products to stand out to consumers. In an age where consumers actively seek environmentally preferable biobased products with comparable price and performance, having the USDA certified biobased label increases shelf appeal. And marketing benefits don’t stop there. The federal government, by law and executive order, now gives purchasing preference to over sixty categories of biobased products. Biobased alternatives can also help businesses to manage volatile petroleum-driven costs and ensure sustainable supplies.

Measurement, Transparency and Product Performance
Not every product made with plants or other renewable resources can qualify for the USDA Certified Biobased label. That’s because the USDA has set strict minimums for biobased content in a wide range of “designated” products. For instance, a lip balm may only need 11% biobased content to qualify, while a disposable food container needs 72%. Any product category for which a target has not yet been established must achieve minimum biobased content levels of 25%. Although this 25% bar may at first glance seem low, keep in mind that minimums are based upon the highest levels of biobased content possible without compromising performance, and to encourage participation in a market now ramping up.

Biobased content is measured using a radiocarbon dating test standard, ASTM D6866. This test measures total carbon content and distinguishes the amount of “new” organic from fossil or petroleum-based carbon. This enables the “new” organic (biobased) carbon to be expressed as a percent of the total carbon. To foster transparency, encourage a level playing field and promote continuous improvement, the USDA Certified Biobased label requires disclosure of the percentage of biobased content for the product and/or package.

Caution Advised When Making Environmental Claims
Marketers may realize advantages if they can substantiate a product’s biobased content in support of environmental marketing claims such as “natural”, “biodegradable”, “renewable” or even “non-toxic”. However, none of these environmental attributes are automatic because of a product’s certified biobased content. Whether a claimed environmental attribute can be supported depends upon the amount of biobased content, as well as how the product was processed and transported, and other life cycle considerations.

Keep in mind too, that much consumer confusion surrounds the biodegradability and recyclability of bioplastics. For instance, some resins may not be biodegradable but can be recycled (like Coke’s bioplastic PET PlantBottle, recyclable with petroleum-based PET).  In addition, some traditional petroleum-based plastics are compostable in industrial (municipal) facilities, but not in backyard composters. And no plastic, biobased or otherwise, is designed to readily biodegrade in landfills.

The revised proposed FTC Green Guides, anticipated in 2012, will likely include specific guidance for biobased marketing and related claims. (We’ll discuss this in more depth in future posts.)

What’s Your Biobased Strategy?
According to Kate Lewis, Deputy Manager of the USDA BioPreferred program, since its introduction in February 2011, over 500 products have been certified to use the USDA Certified Biobased label and over 400 applications are in the pipeline.  She reports that her group is “looking forward to working with proactive brand owners to capitalize upon their certification and really drive this new bio-industrial revolution forward.” Now entering the market, these labelers will enjoy first-mover advantage as well as the opportunity to educate their consumers and other stakeholders about the benefit biobased content brings to their products.

Whether one leads or follows, it’s clear biobased products figure prominently in our future. We predict that all products will ultimately be judged by their carbon content and their potential to effect global climate change. So, credible biobased products are and will continue to be a critical component of a long-range strategy. Short-term motivations for developing a biobased strategy, while company and brand specific, can include minimizing cost, enhancing image, reputation and consumer perception, and avoiding potential regulatory risks. So key questions for every brand owner, product manager and CEO in 2012 are What’s your biobased strategy? Do you have a team in place to bring biobased innovation into your brand and product portfolio?

Jacquelyn Ottman and Mark Eisen wrote this article. They are colleagues at New York-based J. Ottman Consulting, Inc. They advised USDA BioPreferred on the launch of the USDA Certified Biobased label during 2011 and are now advising labelers on how to market their participation in the program. Ms. Ottman is the author of The New Rules of Green Marketing: Strategies, Tools and Inspiration for Sustainable Branding (Berrett-Koehler, 2011). Mr. Eisen is the former environmental marketing director at The Home Depot.

Copyright © 2012 J. Ottman Consulting, Inc.

How To Chill When Times Get Stressed: India Style

Wednesday, January 4, 2012 by EdandDeb Shapiro
chill outIndia is an extraordinary country where you get to meet all sorts of unusual people. On a recent visit we had tea with Mary and Don, a fascinating couple, who were born-again Christians from Texas. For over twenty-five years they had been running a clinic for disabled and handicapped children, caring for the poorest of the poor in Chennai, South India. We found their sincerity and commitment to the suffering that surrounded them powerfully moving.

But we couldn't help wondering how they had coped when confronted with the very different cultures and attitudes of India when they first arrived in the early 1970’s, especially as they and their four small children were living in a small hut with no running water.                                                      

“During our early days I was visiting a hill station when I word that I was needed back in Madras, a bus and train journey away,” Don told us. “The next morning, riding the bus down the mountain from the station, we unexpectedly came to a halt. A long line of traffic revealed an accident between a truck and a bus, which was now blocking the road.

"I was concerned about catching my train so I began to try and organize a way through, unfortunately forgetting the legacy the English had left in India: a great reverence of authority. There were buses stopped on both sides of the accident. ‘Could they not,’ I asked, ‘exchange their passengers, turn around and go back to where they had come from, taking the passengers that needed to get there?’        

"‘Oh no, sir,’ came the answer, ‘the buses are from different companies and so they would not be able to sort out the money for the tickets and we have no permission for this.’       

"Then I discovered that the bus on each side was from the same company! ‘Could they not exchange passengers?’ I tried again.        

"‘But no, sir,’ said the drivers, ‘for then each driver would end up at a destination where they were not meant to be, and there is no permission for this to happen.’     

"By now I had joined forces with a Swedish man who had a jeep. Together we worked out that if we could fill in the ditch beside the road then the bus could be moved back off the road on to the bank and there would be enough room for the cars to get past. ‘Oh no, sir,’ came the reply, ‘this is not possible. To fill in the ditch we would need permission and we do not have the permission to do this.’       

"While all this had been going on, the various occupants of the many buses and cars now waiting on each side of the accident had spread their dhotis (long pieces of cloth like a sarong) and were sitting or resting quietly in the shade under the trees. Eric and I, getting extremely hot and irritated in the midday sun, were the only ones trying to get anything done. Everyone else was quite happy to let events unfold by themselves.      

"By now it was 1pm. We decided that if nothing had happened by 2pm then we would fill in the ditch and move the truck ourselves. At 1.30 pm the police arrived, assessed the situation, and gave the long awaited permission to have the ditch filled in and the truck moved and by 2.pm we were on our way down the hill. I caught my train with a few minutes to spare.”          

“So how has India changed you?” we asked.

Don laughed. “If presented with the same circumstances now I would simply spread my dhoti in the shade like everyone else and let the situation take care of itself!”

We are reminded of this story whenever we find ourselves getting worked up about something. It helps us let go and be present in this world of chaos and confusion. Just spread your dhoti is like saying, Breathe in, breathe out, and just chill. As the Holiday Season can, ironically, be one of the most stressful times going, this is the perfect time to spread your dhoti. Happy Chilled Holidays!



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Deb is the author of the award-winning YOUR BODY SPEAKS YOUR MIND, Decoding the Emotional, Psychological, and Spiritual Messages That Underlie Illness.

Our 3 meditation CD's: Metta—Loving kindness and Forgiveness; Samadhi–Breath Awareness and Insight; and Yoga Nidra–Inner Conscious Relaxation, are available at: www.EdandDebShapiro.com

Earth to Eco-Labels: Be Consumer Useful of Wither From Lack of Relevance

Friday, December 30, 2011 by Jacquelyn Ottman
EPA DOT image

Everyone lauds eco-labels being put forth by such sustainability leaders as Timberland, HP and Levi’s for transparency and commitment, but are they really all that useful to consumers? Likely not.  These labels may be informative and project credibility, but I believe their usefulness can—and must—be taken up a notch.
 
An eco-label’s greatest value is not its ability to simply convey environmental stewardship; rather, an eco-label’s worth lies in how clearly it relates green qualities to what I call “consumer-useful” information. Labels with consumer-useful information put the practical, valuable aspects of a product’s environmental attributes front and center. Such labels allow consumers to quantify savings or other sources of added value over the course of a product’s entire lifecycle.
 
I believe almost every eco-label up until this point has fallen short of this goal —except for the new EPA fuel-economy label, that is. In terms of consumer relevance, the EPA Fuel Economy label sets the bar for a future of eco-labels that motivate rather than simply educate.
 
Yes, this EPA label can be applauded for its highly thorough information on greenhouse gas and smog ratings, but its real value lies in its ability to show consumers at the point of sale how much money they can save by buying a greener car. Thus, this label’s most consumer-useful information is the data on estimated annual fuel costs and the fuel savings projected over five years of the car’s ownership.
 
However ironic it may seem for a green label, this latter information will likely shift more car sales than the environmental data that’s provided due to its practicality (It’s OK to sneak green past consumers, folks.)
 
It’s the planets, babies and daisies thing all over again.
If our eco-labels only boast of “planet-saving” attributes, their allure will be short-lived and their impact will be limited. In a marketplace proliferated by vague, repetitive green claims, it is no longer enough to merely explain benefits to the planet.
 
Green marketing means enhancing product quality across the board. That translates into additional product benefits and helping consumers interact with their environment in new ways. Saving money, bettering one’s health, or lengthening a product’s lifespan are all consumer-useful attributes that eco-labels must depict explicitly. Only in doing so will our eco-labels engender stronger motivation to change consumption habits—the goal all along.
 
So, what can other green communicators learn from this?
Live and learn. In my book, The New Rules of Green Marketing, I commend the following companies’ eco-labels, but the EPA’s new fuel-economy label introduced in May of this year shows me these companies could do even better.
 
In the book I congratulate Timberland’s Green Index as a watershed mark in transparency, but I now believe it could include more consumer-useful information. Looking at the Green Index with a consumer useful lens make me want to see estimates on how long the boots will last (durability) and whether or not Timberland provides a repair/rebuild service akin to Allen Edmonds, the fancy men’s shoe maker. Consumers must be able to quantify benefits and relate green qualities to personal benefits.
 
HP’s EcoHighlights label sports a number of laudable environmental accolades their printers have earned, but at the end of the day, consumers might be more interested in how that eco-information translates into relevant benefits such as ease of double-sided printing, life expectancy and costs per printed page.
 
I initially fell in love with the “Levi’s Care Instructions for Our Planet” label and heartily congratulate Levi’s for including it on their jeans. However, I now believe that consumers would be more apt to follow the instructions (and the planet would be better served) if the primary benefit was making one’s jeans look good longer.
 
Think—and Work—Holistically
 Ensuring consumer-useful eco-data will take a de-siloing of sustainability and marketing responsibilities. Only when consumer, environmental and technical advocates roll up their sleeves at one table will relevant communications be developed.


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 Jacquelyn Ottman is the founder and principal of J. Ottman Consulting, Inc., an expert advisers on green marketing to consumer product marketers and U.S. government labeling programs. She is the author of four books on green marketing, including the recently released The New Rules of Green Marketing: Strategies, Tools and Inspiration for Sustainable Branding (Berrett-Koehler, 2011).
 Download a free chapter and get more information here.


 






The Common Good Enterprise: A New Term for an Emerging Field

Wednesday, December 21, 2011 by Alicia Korten

This editorial was originally published on CSRwire's Talkback blog.

non profit businessAs an investment advisor, I (Jim) am often asked to sit on nonprofit boards. I have grown uncomfortable with the term not-for-profit to describe these organizations, which often embrace business principles in their operations. For example, DC Greenworks generates income from government contracts and fees for green roof installations.

In 2002 I (Alicia) had difficulty finding graduate courses that blended business and social values. At a 2009 Net Impact conference, I was overwhelmed by the presence of over 2,000 MBA students interested in the common good.  When a conference attendee told me his girlfriend had complained of being assigned my father’s book When Corporations Rule the World, a tome on pitfalls of global corporations, yet again as part of her MBA program, I knew the world was changing.

A new sector is being born that blurs the lines between for-profit and not-for-profit worlds.  Business used to be about jobs and profit. Civil society organizations were the avenues to give back beyond job creation and products.  

Today an increasing number of businesses are building healthy communities, living wages and sustainable products into their corporate DNA. And more civil society organizations are embracing business values.

The Private Sector Has a Broader Mission

476 companies with $2.27 billion in annual revenue are certified now as B corporations, a designation given to businesses that meet environmental, governance and social criteria by the not-for-profit B Lab.

Certification has been followed by a tidal wave of state legislation giving such businesses legal jurisdiction.  Maryland, Vermont, New Jersey, California, Hawaii, New York and Virginia are front runners. In 2012 Colorado, North Carolina, Pennsylvania, Michigan and DC will likely follow.

This legislation is significant. It supersedes a body of law legally interpreted to mean corporations must consider shareholder value before taking into account other stakeholders—including communities, employees and the planet.

Jim, who played a major role in passing two of these laws, co-founded a company that will become a B corporation called Blue Ridge Produce. The company aggregates locally grown food for sale to grocery stores and institutional buyers in the Washington DC area.  With the common good built into its corporate DNA, Blue Ridge Produce aims to maintain a healthy farming community in the region and will:

  • provide secure markets for local farmer
  • reduce the carbon footprint by keeping food closer to home
  • convert conventional growers to organic producers

 Business networking organizations like the Social Venture Network (SVN), B Lab, Social Enterprise Alliance, Investors’ Circle and the Business Alliance for Local Living Economies (BALLE) are further helping the trend become a global movement.

While the Nonprofit Sector is Adopting Business Principles

Change is also happening within civil society organizations, motivated in part by technology entrepreneurs grounding their philanthropy in business values. The Skoll Foundation funded by eBay mogul Jeffrey Skoll provides grantees funding to develop engines of growth.  Called resource engines, some grantees are using funds to build business principles into their non-profit structures.

Created in 2009, the civil society organization Practice Greenhealth receives over half of its annual budget from membership dues paid by health providers like Kaiser Permanent in exchange for services aimed at greening their hospitals. Founder Gary Cohen built this resource engine after talking to entrepreneurs at the Skoll World Forum.

Language Is Powerful

Nothing captures an emerging trend like a name.

A name can in fact determine whether an idea or product popularizes or stays relegated to a small group of believers.  Just look at the dolphin fish. Only when restaurants began using its Hawaiian name Mahi-Mahi did this fish, which has no relation to the dolphin, begin to gain popularity in the United States.  After all, who wants to eat Flipper with an apricot glaze?  

Social enterprise, mission-driven business and for benefit corporations are a few of the descriptors for organizations blending business principles with common good aims.

We believe the movement can better communicate the power and purpose of this emerging field.

A New Operating System: The Common Good Enterprise

In our search for better lexicon, Jim came across a neglected phrase we would like to bring center stage: “the common good enterprise.” Here’s our definition:

A for-profit or not-for-profit organization whose primary purpose is to promote the well-being of people and/or the planet.  The organization generates at least a percentage of its revenue through the sale of goods and services (adapted from Kevin Lynch; Advertising on Higher Ground).

Why “common good enterprise”?

Its power is its clarity.

Common comes from the word “commons,” which describes a relationship to the community as a whole. Common good intuitively includes a regard for the planet, respect for individuals’ human rights, and support of communities.

The word “enterprise” is also self-explanatory—and speaks to revenue generated from the sale of goods and services.

 Common good enterprise is clearer than other terms such as its more popular sibling “social enterprise.”  Does “social enterprise” exclusively describe businesses? Or non-profits? Does “social” include the planet? Only leaps of the imagination can make the connection.

Conclusion

The labels we use for this new field matter.  Easy to grasp language provides a framework to help the public co-create this emerging sector.

Clear terms can translate into financial benefit. Why not pass legislation providing government procurement advantages to common good enterprises—whether companies or civil society organizations?  Could such language catalyze new capital pools?

It’s time to embrace “common good enterprise”—a term for organizations using business principles in support of the common good that will help mainstream the movement and make opportunities this field opens up a reality. 

Jim Epstein

Jim is the founder and Chairman of EFO Capital Management Inc., a family investment firm based in Washington D.C.  Jim is the developer of Belmont Bay, a mixed-use, pedestrian friendly community on the Occoquan River near Woodbridge, Virginia and is finalizing plans for a village development at the north end of Culpeper County, Virginia. Early in 2011 he founded Blue Ridge Produce, a local food aggregation operation that sources food from Virginia and the eastern seaboard for sale to grocery stores and wholesale and institution buyers in the Washington Metropolitan area.  Jim is a member of the Congress of New Urbanism and Social Venture Network.  His wide- ranging interests have led him to serve as Chairman of Dance Place and DC Greenworks, as a Board member at Trickles Foundation, and as an Emeritus member at Pathfinder International

Alicia Epstein Korten  Be Your Brand

"Culture Eats Strategy for Breakfast" Peter Drucker

An award winning author, keynote speaker and culture consultant for ReNual, Alicia has led corporate culture transformation initiatives that have set offices on fire with new ideas, engaged employees, produced loyal, happy customers and increased profits.  Clients include Levis, Kimpton Hotel & Restaurant Group, Mary’s Gone Crackers, Longfellow Sports Club, the Ford Foundation and the United Nations.  Her latest book Change Philanthropy is the winner of an Axiom Business Book Award gold medal.  She is a contributing author to Wake Me Up When the Data Is Over:  How Organizations Use Stories to Drive Results, an affiliate of the Social Ventures Network, a Fulbright Scholar and a graduate of Brown University. 3 facts about her: she motorcycled across Bali, lived on a garbage dump in the Philippines for a week and recently fulfilled her life long dream of swimming with dolphins.

Contact Alicia for a complimentary consultation: (703) 875 – 9139 or email her
Follow on Twitter: Search “Alicia Korten” or try @beyorbrand (may change as we are rebranding)
Renual YouTube Videos
Sign up for ReNual’s culture-zine at: www.renual.com

 

 

Delivering Happiness

Tuesday, December 20, 2011 by Ted Ning

Tony HseihI recently attended a conference where the keynote speaker was successful entrepreneur Tony Hsieh, CEO of the successful online apparel shop Zappos.com. In 1999, at the age of 24, Tony Hsieh sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined us as an advisor and investor, and eventually became CEO, where he helped us grow from almost no sales to over $1 billion in gross merchandise sales annually, while simultaneously making Fortune magazines annual Best Companies to Work For list. In November 2009, Zappos.com, Inc. was acquired by Amazon.com in a deal valued at $1.2 billion on the day of closing. I was very interested to know what makes Zappos so unique.

Tony shared with the audience that he views things differently than most. He perceives Zappos as not a shoe company but rather a service company that happens to sell shoes. One of the key things I heard Tony say was that they take funds that are typically set aside for advertising and apply it to customer service. In 2008 over $1 billion of sales was done with repeating customers and word of mouth. What was it that makes people come back to buy things at Zappos? Tony stated it was because they consider customer service as the number one priority. This is nothing new to sales and marketing.  I think we have all heard this before but what Zappos does differently is apply it to their corporate culture. Instead of viewing customer service as what the customer receives they view it as to what the customer experiences. Because Zappos is an online store their phone service is vital for success. They have their number in big numbers on every page of their website so people can easily find it and call. They recognize that the customer service must be good. But the people who call don’t often result in a sale and this is not the focus of the call center. Instead Zappos uses the call center as a branding opportunity. Yes sales do happen through the call center but that is not the call center’s primary focus. This is a very different way of looking at a call service center. They also provide overnight shipping anywhere in the U.S. They recognize this is expensive but it adds to the customer experience and out paces competitors. Zappos considers the extra costs as a marketing cost rather than an additional expense.

Corporate CultureYou would think the mantra in the company is all about customer service. It is a strong component of what Zappos is all about but the larger priority is creating a strong corporate culture and they work on maintaining, nurturing and protecting it. Zappos human resources department has an interview on culture for new employees to see if they are a good fit. Once they are accepted by Zappos the new hires go through a 5 week training course and once the training is complete they are given a choice to either join the company or be given $3,000 on the spot to leave. This process weeds out those who are focusing on the paycheck and not committed to the Zappos culture. Internal annual performance reviews value 50% based on culture and growth within the company. They want employees to contribute to the success of the Zappos culture with recommendations and initiatives.  All new hire training covers history of the Zappos culture and experience in their call center.  Customer service is not just a department but part of the whole company. All have to answer calls and understand the skills it takes which include executives, accountants, IT and other non-customer service related departments. When customers get the perfect fit of all of these it equals happiness. If customers get what they want and have a tremendous experience they feel happy. Therefore Zappos believes they are delivering happiness.

Zappos created 10 core values for their company. Tony stressed that it is important to not make these values meaningless. They must be committable core values. At Zappos they are used for hiring and firing people.

Here are Zappos 10 Core Values:
1. Deliver WOW Through Service
2. Embrace and Drive Change
3. Create Fun and A Little Weirdness
4. Be Adventurous, Creative, and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships With Communication
7. Build a Positive Team and Family Spirit
8. Do More With Less
9. Be Passionate and Determined
10. Be Humble

This results in every employee living the brand alignment of value and in doing this it equates to long term sustainable growth. Zappos is now educating other companies on culture with online tools and seminars. Recently a refrigerator company has gone through the training and have seen their sales increase.

Another ingredient for success is to focus on a higher purpose beyond profit. It is important to think bigger than money and focus on what motivates you? Create that vision and chase the vision not the dollar. Perhaps it is being a good parent or good citizen. Tony stated in his talk, “Don’t chase the paper, chase the dream.”

He also pointed out the difference between motivation and inspiration. Motivation can be used to a point and makes up a large part of how leaders relate to their teams. But there also needs to be elements of inspiration that tap into the deeper and stronger soul energies of a person.

With today’s technology and digital aspects of sales there is a difference with high touch compared to high tech. High tech provides broader and faster access to customers and is a good tool. But it is only a tool. High touch provides an emotional connection with people to ensure their experience with a company is top notch. Zappos focuses on the high touch because it believes it makes customers happier. An example of a company that does this well is Cirque de Soleil. They are not in the circus business they are into the experience and emotions business.

Zappos is currently creating a new community building imitative in Las Vegas where they are based. Rather than go the Nike and Google campus model Zappos will integrate their main headquarters into the existing local community and use existing buildings. They plan to build residential businesses and use existing areas to build other business opportunities around Zappos with the Zappos mission. They offer daily tours of their headquarters to anyone interested. They will pick you up from the airport and share their story with anyone willing to listen.

Tony said according to happiness research we are really bad at predicting what will make us happy. For example most think that winning the lottery will provide happiness. But studies have shown that many winners are not happier than they were before. In fact in some instances it has caused more problems than benefits.

Why is happiness so mysterious to attain? It is because our current society messaging values perceived control and progress which are to demonstrate accomplishment which we are told will make us happy. Instead we should focus on connectedness and meaning which give us a sense of community, well being and contentment.

There are three types of happiness:  1. The Rock Star lifestyle with riches and fame where everyone loves you and what you do. This is very rare.  2.  Flow which is when someone is in synch with their challenges. Athletes talk about this when they are in the zone. This is not as rare but more sporadic and based on the correct circumstances. 3. A clear understanding of meaning and higher purpose. This is something that can be called upon from an individual at all times and anywhere. This is much more long lasting and sustaining.  

But people always aim for rock star.  We should reverse our efforts – meaning, flow, rock star. Once we do this happiness will ultimately follow.

Stress Is Not What You Think

Friday, December 16, 2011 by EdandDeb Shapiro

Holiday StressIronically, the holiday season is usually the most stressful. Imagine you are trying to squeeze some toothpaste out of a tube but you have forgotten to take the top off. What happens? Deb actually did this in one of her most unaware moments and the toothpaste soon found another way out through the bottom of the tube and got all over her. It forces a hole in the side or wherever is the weakest point.

Now imagine that the tube of toothpaste is you, under pressure and beginning to experience psychological or emotional stress. But you don't take your lid off, as it were, by recognizing what is happening and making time to relax or deal with your inner conflicts.

So what happens to the mental or emotional stress building up inside? In her book, Your Body Speaks Your Mind, Deb shows how eventually it has to find a way out and if it can't come out through the top, as it were, by being expressed and resolved, it will come out somewhere else, whether through your digestion, nerves, immune system, behavior, or sleep patterns. Repressed or ignored stress can manifest as depression, addiction, or anxiety; projected outwards it can become hostility, aggression, prejudice or fear.

We have built into our physiology a fight-or-flight response that enables us to respond to danger if, for instance, we are on the front line of a battle or facing a large bear. The battle may be with your teenage son and bears tend to come in a variety shapes and sizes. Seemingly unimportant events can even cause a stress reaction, as the brain is unable to tell the difference between real and imagined threats: if you focus on your concern about what might happen it plays as much havoc with your hormones and chemical balance as it does in a real situation. 

Recent studies show--as if we didn’t know--that job dissatisfaction, moving house, divorce, and financial difficulties are at the top of the list of known stressors. But we all respond differently to circumstances: a divorce may be a big stressor for one but it may be a welcome relief to another. The difference lies in our response, for although we may have little or no control over the circumstances we are dealing with, we do have control over our reaction to them.

 In other words, the cause of stress is not as much the external circumstances, such as having too many demands and not enough time to fill them, as it is our perception of the circumstances as being overwhelming; and our perception of our ability to cope, as when you feel stretched beyond what you perceive yourself to be capable of.

What you believe will color your every thought, word and action. As cell biologist Bruce Lipton says in his book, The Biology of Belief, "Our responses to environmental stimuli are indeed controlled by perceptions, but not all of our learned perceptions are accurate. Not all snakes are dangerous! Yes, perception "controls" biology, but… these perceptions can be true or false. Therefore, we would be more accurate to refer to these controlling perceptions as beliefs. Beliefs control biology!"

 In other words, believing that it is your work, family or lifestyle that is causing you stress and that if you could only change these in some way then you would be fine, is seeing the situation from the wrong perspective. It is the belief that something out there is causing you stress that is causing the stress. And, although changing the circumstances certainly may help, invariably, no matter what you do, it is a change within your belief system and perception of yourself that will make the biggest difference.

Try It Yourself         

If you find yourself feeling stressed, take ten minutes to breathe more deeply. Most people who are tense breathe short, shallow breaths into the upper part of their chest. If you take slower breaths and deepen your breathing into your belly, the stress will dissolve. 

Then find an affirmation that works for you to shift perceptions and belief patterns and to reinforce your strengths, such as: “My mind is at ease and I am capable of doing everything,” or “With every breath I am more relaxed and flowing through my day with ease.”


******

Deb is the author of the award-winning YOUR BODY SPEAKS YOUR MIND, Decoding the Emotional, Psychological, and Spiritual Messages That Underlie Illness.

 Also see our award-winning book: BE THE CHANGE, How Meditation Can Transform You and the World, forewords by the Dalai Lama and Robert Thurman, with contributors Jack Kabat-Zinn, Byrone Katie, Jane Fonda, Marianne Williamson, and many others.

 If there is one book you read about meditation Be The Change should be the one. Hear about some of the cool people who are doing it and why you should do it too. -- Sharon Gannon, founder Jivamukti Yoga.

 Our 3 meditation CD's: Metta—Loving kindness and Forgiveness; Samadhi–Breath Awareness and Insight; and Yoga Nidra–Inner Conscious Relaxation, are available at: www.EdandDebShapiro.com



Let the Consumer Decide

Thursday, December 15, 2011 by Jacquelyn Ottman
shifting scale image

You hear a lot of talk about the “sin of the hidden trade-offs.” when talking green marketing strategy.  I’ve got news for you, folks. Greening—like life itself—is all about the trade-offs! No product is 100% “green.” So, considering that all products use energy and create waste, green is a relative term. One product is green-er for someone at some time in some place.

Green is Relative
For instance, cloth diapers might not cause any trees to be chopped down, but they do use a lot of hot water. Disposable diapers don’t use water but they do clog landfills and with a lot of hazardous waste at that.

So, what is the greener (est?) solution for any one consumer? The answer is usually: “It depends.” For example— and I’m likely oversimplifying here—cloth diapers might be better in NY where we have lots of water and no landfill. But they might be environmental disasters in the Southwest, where diverting water from other regions might be even more environmentally hazardous than digging a hole in the ground and burying them.

Identify the Trade-Offs
Regional, climatic and other differences cannot be underestimated. I’ve been told that if you live in NY like I do, it may actually be better for the environment to buy conventional strawberries grown in New Jersey rather than shipping in USDA Organic strawberries from California.

Consumers dropped the noisy Sun Chips bag like a hot potato; for the vast majority of them, composting was likely irrelevant or misunderstood. I think the Frito-Lay folks would have been better off if they had introduced their corn-based bags regionally in cities like Seattle and San Francisco that have access to municipal collection of compostables.

Consumers intuitively understand these trade-offs. Who said “life is one big trade-off?”. So, let’s empower them with the information they need to choose among the various products, materials, technologies, and designs that serve their needs better, and greener.

Jacquelyn Ottman is the founder and principal of J. Ottman Consulting, Inc., an expert advisers on green marketing to consumer product marketers and U.S. government labeling programs. She is the author of four books on green marketing, including the recently released The New Rules of Green Marketing: Strategies, Tools and Inspiration for Sustainable Branding (Berrett-Koehler, 2011).
Download a free chapter and get more information here.

Joy=Love-Fear ; Emotional Equations Book Review

Monday, November 28, 2011 by Ted Ning

Emotional EquationsHave you ever thought of applying logics of mathematics to the irrationalities of emotion? That is what Chip Conley has done in his latest book Emotional Equations. Chip is fonder of Joie de Vive boutique hotels which is the After experiencing some intense setbacks in his life including collapsing at during a presentation and flat lining for 30 seconds, Chip decided to take a step back and re-evaluate the direction of his life. He realized that he was a workaholic, denying his true self. He took his own research tour that included Bhutan to examine their national happiness index and presented his findings to his hotel staff.  Using brilliantly simple math that illuminates universal emotional truths, Emotional Equations crystallizes some of life’s toughest challenges into manageable facets that readers can see clearly—and bits they can control. Math is all about relations but no one takes the mathematical format and applies it to emotions. Making mathematics out of emotions may seem a counterintuitive idea, but it’s an inspiring and incredibly effective one in Chip Conley’s hands. Conley, dynamic author of the bestselling Peak, began using what he came to call “Emotional Equations” (like Joy = Love – Fear) to help him focus on the variables in life that he could deal with, rather than ruminating on the unchangeable constants he couldn’t, like the bad economy, death, and taxes. With his wit and personal story Conely explains various emotional equations and how they work and how to apply them to everyday life. The book is very inspiring and is a great way to reexamine some of the reasons why we may feel stuck and how we can reconnect with the inspired self if we adjust our emotional equations accurately. Chip will be presenting his thoughts on Emotional Equations at the upcoming 2012 LOHAS Forum in June.

Here is a clip of when he presented 3 years ago at LOHAS.

Shut Up and Be Still

Tuesday, November 22, 2011 by EdandDeb Shapiro

Ed is a passionate and expert skier. When you sit for meditation and your mind drifts you can just bring it back to your practice and continue. But if you are skiing down a steep mountain and you lose concentration you could hit a tree. Ed teaches this, calling it inner skiing, where our perception is on the edge and we're in tune both within and without. It is a dynamic and relaxing freedom – meditation in action.
To anyone first coming to meditation they can be met with a plethora of advice and techniques that is enough to baffle and confuse. Where to go? What to do? Which is best? How to start? How to chose between mindfulness, TM, mantra recitation, kundalini, vipassana, insight, witness, breath awareness, shamata, visualization, MBSR, metta, and more?
Part of the difficulty is that the word meditation means both the experience and the technique. This is important because the experience is spontaneous, natural, arising from within, while the technique is simply the learnt method that helps you have the experience. And it makes little difference which technique you use. When you drive to Rome you need a car but once you get there you don't. The techniques are designed to help you calm the mind, to bring your attention inward, focused in just this present moment, so that the experience of meditation arises naturally.
We clarify this difference in our book, Be The Change, How Meditation Can Transform You and The World, as it is so easy to get caught up in the technique – mine is better than yours – and forget that it is only a way to something, it is not the something itself. We talked with over 100 meditation teachers and practitioners who all stressed that the experience is far more important than the technique used because what you are really doing is opening yourself to an inner stillness that grows each time you come to sit quietly with yourself. In other words, just shut up, sit still, and see what happens!
The experience of meditation is one of being completely and utterly present. That may sound so simple but it is rare – notice how your normal state of mind is distracted by issues from the past or dealing with issues in the future – anywhere but just right here! When we are fully present all those demanding thoughts begin to drop away, are seen as being far less important, even the anger, resentment, hurt and other negative emotions lose their power. Being fully present we experience the totality of our being and the richness found in stillness and silence.
So, when looking for a meditation technique, it may be worth trying them all. Each one will offer a slightly different take on the same thing, and we each need to find that one that suits us best. As one of Deb's teachers said, there are as many forms of meditation as there are people who practice it.
Just watching the flow of the breath as it enters and leaves very naturally internalizes our attention and is more than enough for many people (mindfulness, breath awareness, shamata --see below). Others have the same affinity to repeating a mantra or sound as the repetition induces greater peace (TM, mantra meditation). We can also purposefully foster positive states of being, such as cultivating greater peace, kindness, and forgiveness, through the repetition of simple phrases or visualization.
However, meditation can appear very boring, especially to beginners. Just sitting and watching our mind can seem so absurd, especially when we are invariably confronted with an endlessly chattering mind: the dramas, fears and neurosis seem to have a picnic, pushing anything meaningful out of the way. It's not that this chatter is new, just that we are now more aware of it, like an endless parade of senseless scenarios. When we were teaching meditation in England Ed was explaining how the mind can create havoc, and how some of the most inane thoughts can arise like: “I want to kill my mother!” The woman he was talking with blurted out, “How did you know?”
Practice
All you have to do is sit comfortably and watch your breathing. Just breathe naturally, in and out, no forced, short or long breathing. Simply watch each movement of breath. If this is hard, then you can also silently repeat, "breathing in, breathing out" with each breath.
Thoughts will come and go. You will probably find yourself getting distracted. The mind is very good at finding reasons not to be still, like a monkey bitten by a scorpion leaping from branch to branch it leaps from or drama to drama. When it does, just come back to watching your breath. The monkey will eventually get quiet and be still.
Make friends with meditation by not pushing yourself. Start with sitting for just 10 minutes a day until you naturally find yourself wanting and doing longer. That way you won't resent it. Sit upright – a bent or slouchy back will bring your energy down.
And as the saying goes, practice makes perfect. Which means that meditation is accumulative – you may not experience anything the first time you do it, but keep at it and you will. And though it may appear as if nothing is happening, in the midst of it all you may have a breakthrough, a moment of insight, and that one moment can change your life.
******
See our award-winning book: BE THE CHANGE, How Meditation Can Transform You and the World, forewords by the Dalai Lama and Robert Thurman, with contributors Jack Kornfield, Jane Fonda, Father Thomas Keating, Marianne Williamson, Ram Dass, and many others.

Our 3 meditation CD's: Metta—Loving kindness and Forgiveness; Samadhi–Breath Awareness and Insight; and Yoga Nidra–Inner Conscious Relaxation, are available at: www.EdandDebShapiro.com

THE LOHAS Book: The Gospel of Sustainability

Thursday, November 17, 2011 by Ted Ning
Gospel Of Sustainability: LOHASFor many years I have thought that there needs to be a book outlining the principles of LOHAS. A book that gives the origins of the concept and history on its evolution, the various sects that comprise the LOHAS concept and how they intersect and overlap and provides the different angle that LOHAS takes in as it relates not only to sustainability and health but also the spiritual aspect that I find many books on sustainability lack. I thought of writing one myself but realized it would take a lot of research and time to give the proper depth and understanding that I feel is needed to fully express the scope and scale of LOHAS.

It appears that Monica Emerich author of The Gospel of Sustainability: Media, Market and LOHAS has beaten me to the punch and with good measure. Monica was on the original team that conducted the first research in developing LOHAS and is a research affiliate at the Center for Media, Religion and Culture at the University of Colorado and president of Groundwork Research and Communications.  Her book is the first comprehensive look at the development of the LOHAS marketplace and discourse of the natural blending of sustainability with self awareness in society and natural worlds. Emerich draws on a myriad of sources including previous LOHAS Forums, LOHAS Journal articles and top leaders in the LOHAS world that are business, political, academic and philosophical. The book points out that LOHAS is not just about being with mindful consumption of values-based products and services but explains that there is a message about personal and planetary health that is reforming capitalism by making consumers more conscious.

Prior to this book I always had to refer to Paul Ray's book, The Cultural Creatives: How 50 Million People Are Changing the World which was the inital book that identified the conscious consumer base that is now known as LOHAS. His book is great but was done in 2000. Monica's book is much more up to date and takes in current events of the last decade. I find the book a great read and the best source out there that fully explains what LOHAS is and has the potential to become.  Anyone who wants to better understand the LOHAS marketplace has to put this on their must read list.

Occupy Your Bedroom

Thursday, November 10, 2011 by Cheryl Terrace

 The recent snowstorm caught me by surprise. I was just gearing up for Halloween festivities (also my Birthday) and was unprepared for the power outage, bitter cold and dangerous ice everywhere - it certainly was not like any hallows eve I remember! All I wanted to do was to stay home (which is not like me), and keep warm. I must be getting OLD. Hey, it happens to all of us, birthdays are the time to remember what matters most…and this year what mattered was to be HOME, warm, with my man, snuggled in bed. I put thick flannel sheets on our bed, switched to a heavier down comforter, and put a soft blue grey blanket at the foot of the bed to pull up if we needed even more warmth. All of my bedding is organic, fair trade and luxurious - which is no longer hard to find. I love the look and feel of well-made bed. The amount of time most women take doing their nails/hair/ makeup/wardrobe is the time I spend on ‘home stuff’, but that’s my thing. I believe we escape the assaults of life by creating sanctuary in our homes, and become more balanced and centered from the outside, in. From this nurtured, fortified healthy place we can then take on the injustices of life, which are many. 

 I contemplate Naomi Klein’s brilliant Occupy-Wall-Street speech from the comfort of my cozy bed (via laptop- no to TV in the Bedroom). Her words “Being horizontal and deeply democratic is wonderful” make me feel less guilty about not being more involved in this important movement. But I am in spirit! Her words of love and non-violence resonate with all that I believe. From my sumptuous loft filled environs I doze off with even loftier ideals of making the world a better place. 

The next morning Andy walks sleepily into our sunny kitchen scratching his rumpled hair, smiles and says ‘You give good bed’. I smile back and think, we all have our battles to wage, small and large, and we all need to do our part - knowing, everything begins at HOME (with a good night’s sleep)..  

 “You must not lose faith in humanity. Humanity is an ocean; if a few drops of the ocean are dirty, the ocean does not become dirty.” ~Gandh

Warm Home Blessings, ~ Cheryl Terrace

Why Meditation Is So Cool

Sunday, November 6, 2011 by EdandDeb Shapiro
cool meditation

If you do not change direction, you may end up where you are heading. ~ Lao Tzu

At a time of economic downturn, with corruption on the rise and countries at war, we wondered what could bring greater awareness, kindness, and compassion to a world in so much chaos? Could something as subtle and understated as meditation possibly have any affect on business, the environment, conflict, or even politics? Can meditation make a big enough change in consciousness to transform the way we see ourselves, each other, and our world?

We have both been immersed in meditation since we were young. It is the foundation of our lives, and often makes us wonder what life would be like without it when we look around and see the massive chaos and suffering that many people experience. So, for our book, Be The Change, How Meditation Can Transform You and The World, we wanted to paint a more varied picture by including many of the cool people who do it, how it affects them, and why you should do it too!

Meditation has been the main focus of spiritual practice for thousands of years, but it is only in the last few decades that the general population has begun to realize how valuable it really is, regardless of spiritual or religious interests. However, this poses a conundrum. If meditation is so available and as well known as it seems to be, why is it not already an integral part of everyone’s lives? If health reports are saying how good it is as a way to cope with stress, how it makes you feel better about yourself and others, why do we ignore it or find excuses not to do it?
Self-centeredness and selfishness -- hallmarks of the ego -- affect not only our own lives and relationships but also influence the way we behave in the world. There is no limit to the damage a strong ego can do, from the arrogant conviction that our own opinions are the only right ones and everyone should be made to believe in them, to wielding and abusing power at the expense of other people’s lives or liberties. The ego is neither good nor bad, except when self-centeredness dominates our thoughts, feelings, and perceptions of life. A positive sense of self gives us confidence and purpose, but a more negative and selfish aspect of the ego makes us unconcerned with other people’s feelings; it thrives on the idea of me-first and impels us to cry out, “What about me? What about my feelings?”

The ego also makes us believe that we are the dust on the mirror, that we could never be so beautiful as the radiant reflection beneath the surface. Yet how extraordinary to believe that we cannot be free when freedom is our true nature! When we begin to see that such self-centeredness does not lead to happiness and we yearn for something more genuine, when we realize that the pit of meaninglessness and emptiness inside is never truly satiated no matter how much we feed it, or when we have just had enough of chaos and suffering, then the longing for change arises.
This brings us to the importance of contemplation and meditation. Without such a practice of self-reflection, we are subject to the ego’s every whim and have no way of putting a brake on its demands. Meditation, on the other hand, gives us the space to see ourselves clearly and objectively, a place from which we can witness our own behavior and reduce the ego’s influence.

Meditation changes us. From being self-centered, we become other-centered, concerned about the welfare of all equally, rather than being focused on just ourselves. We become more acutely aware of how we affect the planet, how we treat each other and our world, and seek to become a positive presence rather than a negative one. As we find our own peace, we want to actively help others to also be at peace.

Science is now proving that meditation is a genuine way to generate peace by reducing potentially harmful emotions, such as fear and anger. We usually think of such mind states as a fixed part of life, but they do not need to be. Many negative emotions arise from the emphasis we place on success and achievement, which is a left-brain activity. During meditation, we engage the right side of the brain, which encourages us to communicate in a more positive and caring way.

To bring peace to those around us and to our world, we have to change from being concerned with our own needs to reaching out and helping each other. But for kindness and compassion to become a natural expression of who we are, we need tools—help, guidance, and support. Meditation in its many forms is the one tool we have found that does all of this. By getting to know ourselves, discovering that we are more than we thought we were, and by connecting more deeply with our essential self, we find that we have the resources, strength, and wisdom to not only make changes, but to become the change we so long for.

******
See our award-winning book: BE THE CHANGE, How Meditation Can Transform You and the World, forewords by the Dalai Lama and Robert Thurman, with contributors Jack Kornfield, Jane Fonda, Father Thomas Keating, Marianne Williamson, Ram Dass, and many others.
Our 3 meditation CD's: Metta—Loving kindness and Forgiveness; Samadhi–Breath Awareness and Insight; and Yoga Nidra–Inner Conscious Relaxation, are available at: www.EdandDebShapiro.com  

American Ingenuity

Friday, November 4, 2011 by Ted Ning

Contributed by Scott James

EPA designThis month I spoke with Matt Bogoshian in DC. He is the Senior Policy Counsel for the Environmental Protection Agency. One of the ways I reconcile being apolitical and staying as far away from DC as possible is because I know I have kindred spirits like Matt fighting the good fight there. He works quite a bit with businesses, so I asked him about CSR this month.

Scott: Tell me about a company that is doing something in CSR that would be a model for the future.

Matt: Staples and Wegmans are two recent examples who, in a partnership with us, worked collaboratively with the thermal paper manufacturers to explain that a key to their business model is supplying products that people want to buy because they are safe and healthy. The retailers convinced these suppliers that thermal paper with bisphenol A (BPA) does not meet their needs as it is associated with adverse effects in the environment and may be problematic for people. Thanks to these business leaders, the EPA is now examining 19 alternatives to BPA with the active engagement of the full supply chain.

Scott: So Staples and Wegmans have made a real commitment to that project.

Matt: Yes. I’d like to see a corporate model for the future that incorporates sustainability much more broadly and deeply than what some might consider CSR being capable of doing.  Model companies in the future will be ones that make more money than their competitors by producing products and services that directly or additionally address social and environmental needs.

Scott: Tell me about a specific CSR effort in another country you find inspiring, that could serve as a model for the US.

Matt: Our sustainability efforts with American manufacturers routinely afford us an opportunity to see the positive effects of corporate sustainability efforts both domestically and abroad. Take Steelcase Furniture in Grand Rapids, Michigan as an example. Under our Green Suppliers Network program – which is designed to improve manufacturing supply chains’ process efficiencies and environmental performance – we’ve seen their sustainability efforts result in $1MM+ annual savings for seven of their powder coating lines. Steelcase has now taken these lessons learned and is applying them to their operations in Germany, France, Mexico and China.

We also watch with interest the water conservation efforts of Coca Cola and other large corporations as they demonstrate sound corporate social responsibility for water conservation in India and other countries.

Scott: And how about the other way around? Is anyone internationally watching the US for CSR inspiration?

Matt: Yes, sometimes we learn from our friends abroad about efforts underway here in the US which inspire them, and give us extra energy to expand what we have already begun to do. Brazil, Chile and Singapore were excited to find out from us about one of our newer efforts called E3, which stands for Economy, Energy and the Environment. E3 draws together the resources of five U.S. federal agencies, the utility industry and local communities who then work together to help tune-up factories to reduce wasted time/motion/material/energy to help them become more profitable and sustainable at the same time.

Scott: Wow. That’s a lot of coordination! Tell me another example of what we are doing right here in the US.

Matt: Well, the EPA has a mark, a label called Design for the Environment (DfE). We evaluate products that have been designed or reformulated to contain safer chemicals and allows these products to display the label.

More than 500 companies with serious CSR leadership have reformulated more than 2,700 products to meet EPA’s stringent, science-based criteria so that their products can display the DfE label. They do this because they see a substantial return on their investment and the DfE label opens doors to new markets.

Scott: What new markets?

Matt: States and municipalities adopting green purchasing requirements, retailers who demand greener and safer products to enhance their sustainability profiles, and citizens who want products that are safer for their families and the environment. Companies large and small – from Colgate-Palmolive, Clorox, S.C. Johnson to Jelmar (CLR products), Phurity and Earth Friendly Products – are willing to invest heavily to earn the DfE label. DfE also fuels innovation among chemical manufacturers, such as BASF, Dow, and Akzo-Nobel, who have developed chemical ingredients to meet the stringent DfE criteria for use in DfE-labeled products. So in addition to gaining new market share, the DfE label helps companies meet independent sustainability measures like the Dow Jones Sustainability index.

Scott: OK, let’s talk about where we could improve. Could you illustrate one of our failures and what we can learn from it…where we are not succeeding as much as we could?

Matt: We have collectively failed to build genuine American consensus between citizens, businesses, governments, NGOs and others that ensures America will continue to be the leading economy and example for decades to come. The world is evolving from the agricultural, industrial and information ages toward the age of sustainability and we want to continue to lead in this new age. The good news is that useful lessons can be drawn from the many innovative sustainability efforts already underway by people and organizations throughout the nation.

Scott: In that vein, what question are we not asking ourselves that we should? And what would you imagine the results to be if we did ask ourselves that question?

Matt: We should be asking ourselves, “Is there a smarter, more sustainable way, to make and grow the things we need?” Sticking with the manufacturing sector as an example – with the possible exception of the electronics industry – many manufacturing processes have changed little over time. This may be due to unchanging manufacturing specifications, economic uncertainties or just plain human reluctance to change. Whatever the reason, these barriers are man-made and must be overcome.

If we answer that question with American ingenuity and innovation, we will see our manufacturing sector grow and lead our economy toward the kind of long term strength and prosperity we have come to enjoy for so many decades.

How LOHAS Fits With Occupy Wall Street

Wednesday, November 2, 2011 by Ted Ning
Occupy Wall StreetThis last week I had a chance to listen in on a discussion with some of the leaders of the Occupy Wall Street demonstration happening in New York. Unlike many of my Facebook friends who have been quite vocal on the demonstrations, I have been a bit of a quite bystander on the sidelines not really understanding what to make the protests nor clear on who is exactly leading the viral movement or what it really stands for. Furthermore, I did not see how the Occupy Wall Street movement and the LOHAS intersect. By being a part of this conversation with those who not only were sleeping in the park but actually leaders of the NY Occupy group I hoped would bring some answers to these burning questions. The first thing that struck me about the representatives of the demonstration was how young, energetic and passionate they were for their cause. All were in their twenties and full of zeal. Each of them wore several hats of responsibility ranging from tactical to basic services. One was part of the kitchen/comfort team that provided infrastructure needs. Another was a recent grad who has large student loans and was on the communications team for outreach and press. Another was a facilitator of meetings and responsible for damage control. They gave the ground rules of how there were going to interact with the business audience that I was a part of and did so in an untypical way. For example if you liked something you waved your fingers up. If you didn’t, you waived them down. The business group asked them what their demands were and they replied that there were no demands right now as they recognized that this movement/demonstration was still evolving and they did not want to be compartmentalized to specific demands yet. They explained that the movement is open source movement that focuses on equality and sharing for all involved. They said they had been mentored by those involved in the recent Egyptian movement and recognized revolution theory and practice must work in parallel and not one after the other. I think this is one of the most difficult things to understand from the outside looking in. The fact that this movement is being created on a completely seperate set of standards and rules are a bit perplexing. This certainly is a fluid movement that we are witnessing ebb and flow before our eyes. The Occupy Wall Street representatives spoke of a new breed of activism they were creating and were preparing for a long haul. One interesting thing I noticed is that they were not seeking money from the business audience which I would expect they want. This was the SVN conference with many investors and socially responsible entrepreneurs who were already active participants in the Occupy Wall Street movement. I couldn't think of a better place to ask for cash. But they didn't see it that way. They said they had $500K in a fund and were afraid it would get too large and unruly to manage. Instead they were asking for gifts of service and hard goods rather than money. One said ‘Giving money does not provide control by the giver once the check is passed. This is the mode of the traditional economy which we are protesting against.’ They want to promote and develop a new form of economy - a gift economy. What they said they needed most were the gifts of hard goods like strong and warm tents for the winter, food and supplies, educational training and more action oriented people to join them. They also want a gift economy website and a new open source web that was not draconian dominated by large search engines like Google. I found this discussion to be quite informative and gave me a better understanding of the thinking of the leadership. The open source and evolving platform is definitely new and challenging for institutions to understand since there are no demands. It is also challenging to hear what they are for rather than see what is reported on the news and see the hand made signs of what they are against. Listening to this meeting helped me understand their thinking a bit more. For those who want more information The Occupy Wall Street general assembly has a call to action document online at www.nycga.net.
 
Save the dates
On November 5th Occupy Wall Street asking everyone to move their money from the large banks to credit unions and community banks. The large banks continue to thrive while many are starving. Everyone has a credit union near them even if they don’t know it. For a list of national credit unions visit - www.thecommunitybanker.com/cu_links

Another option is a community bank which is one that supports investments locally. www.findabetterbank.com/community_banks_credit_unions.html

On November 17th they are planning a large scale demonstration. They want to disrupt all the bridges in the U.S. This is meant to have the 1% feel the pain of disconnection and cut off as the other 99% feel. People feel like their lives are falling apart and they want others to get a taste of that.

What The Occupy Wall Street Movement is Asking
The representatives were clear that you don’t need to spend the night in the park although you are welcome to do so.  This is not about just occupying a square but also occupying hearts and minds of people. They ask all who support their cause to be visible! The Occupy platform in new and is a new way to approach the current economic problems that is open source – use it! Participate!
 
To learn what events are happening and where go to www.occupytogether.org

To promote an event and needs of demonstrators go to www.occupywishlist.org/tos.html 
 
One person in the business group asked about the potential anger and backlash from the Nov. 17th planned protest and disruption by those who are not part of the 1% yet are affected and caught off guard and in the crossfire. Their response was that the demonstrations need to be adjusted to various situations and reminded everyone that this is a work in progress and is open source. Another asked if there are there concerns with infiltrators. The Occupy representatives recognized that security is a challenge but also pointed out that it is difficult to penetrate a horizontal model with no top down leadership. If there were people planning to undermine initiatives it is easier to see who they are and point them out to everyone involved. A question was raised on the relations with the NYPD union and if they are backing the Occupy movement and the concerns with police brutality. The Occupy representatives replied that the union publicly does not support them but police individually do. However the New York correctional facility union is publicly backing Occupy and is providing food for those camping out. This is probably putting some pressure and scrutiny on the NYPD union for their position. The question of police brutality came up and what they are doing about it. They also acknowledged that both sides have been the facilitators of abuse and that educating protestors on how to behave was a high priority.
 
So how does LOHAS fit into this? A challenging question to say the least. LOHAS is not only about healthy living and environmentalism but also social justice. When someone sees injustices they are typically inclined to act whether it be fair labor practices with coffee, child labor, blood diamonds, animal testing and all other forms of injustice that so many LOHAS products promote that they are against. Clearly there are a lot of people in pain and there is a feeling of imbalance and pain which has people seeking answers to the very complex process that got us to where we are.  LOHAS can help shape this movement and direct it. LOHAS is not just about the sale of products and services to the Whole Foods shopper. It can be used as an agent of change. Because this is open source movement it can be whatever we want it to be. I think we all agree that there is something quite interesting happening here and we are watching something happen in our country that we have not seen for a long time. We can’t put the genie back in the bottle. There is something going on. Those who believe in LOHAS principles needs to speak out but do so in a way that maintains balance in a situation that is ripe for polarity. If we do not we risk falling into the quarrels of black and white when everything is really grey. We must work on maintaining a voice to ensure there is a balance with in the movement. We must integrate both the qualities of defiance and protest with those qualities of bridging process and nurturing. It is easy to get caught up in our differences and overlook our similarities. We have become a country of residence instead of citizens who are active in our community and ensuring it improves for all.  Our power must serve our purpose not the other way around. We aspire for that perfect life where all are equal, the environment is clean and we are at peace. But to have that happen we need to get involved. We must expand our way of thinking since our old methods of structure clearly need an upgrade. This is what I believe the Occupy Wall Street is demanding. So is this what we have been waiting for? I ask for those out there to participate in some form to help shape this in a LOHAS way. Initially it looks a bit fragmented and dysfunctional and perhaps it will dissipate as time goes one. But that is what they said in Egypt. Stay informed on the matters, talk about it with others and educate them on the details. If you choose to get involved more by moving your money or donate gifts of goods and services to the cause or camping out and being an active demonstrator I applaud you. Being active in a LOHAS way can assist in the transformation of our world into one that provides healthy living and sustainability for everyone.

Here is MSNBCs Ryan Ratigan losing his cool but he does have a point. 
 

Mindfulness in the Workplace

Monday, October 24, 2011 by Ted Ning
Meng and I Ted Ning LOHASI recently had the opportunity to present at Naropa University in Boulder with Google’s Chade Meng Tan who has a job that I wish I had. He gave me his business card and his job title is Google’ Jolly Good Fellow (which nobody can deny). Really! He is one of the earliest engineers hired by Google and his job description is "Enlighten minds, open hearts, create world peace". I had a chance to speak with him about his role and his goals. The guy is a real gem - funny, unassuming and very approachable.

How did you come up with your job description?
One of the unique work policies at Google is the ‘20 percent time’. This means that throughout your work time at Google they allow employees to work 20 percent on anything that they want. One day I went on a walk and decided that I want to work on world peace through compassion.

That is great. Many people have dedicated their lives to this cause. How does yours differ?
My approach is a little different since I am an engineer and hardwired in logic and practicality. I want compassion to be a part of modern day living in the U.S. I believe that in order for this to take root it needs to have proven positive results.

Wouldn’t we all? Do you have an example of this?
In 1927 Harvard created the fatigue lab and wanted to study exercise to prove exercise is healthy. At the time this was thought of as nonscientific and no one would support the funding of the research. The only support they got was from the Army. The study had some amazing results and found that a fit person is a fit person is physiologically different from an unfit person. Today health is universal and everyone knows the following: 1. Everyone knows health is good. 2. All know how to get fit and information is available and accessible. 3. People can do it at work. 4. It is completely integrated into society. My goal is to apply the same principles to meditation.

That would be great! There are plenty of people who are stressed at work don’t you agree?
Yes indeed. At Google people wear stress as a badge of honor to show how strong they are and how much they can endure. I want to change the concept of stress reduction to a model of success. I want to create this to be customer focused and the by product will be world peace.
Meng at Naropa
So world peace is a bi product and not the focus?
Yes mindfulness leads to emotional intelligence. Emotional intelligence, if properly trained, leads to inner peace, inner joy and compassion.  All 3 are  needed. Inner peace alone will not do it. You must have all 3 at a global scale.

How do we implement this?
At Google we have the motto launch early and launch often. Some other engineers and I sat in the room trying to figure this out. We created the ‘Search Inside Yourself’ initiative and a building authentic relationship course and empathy course. This helped create the Google University.

Impressive! What does the ‘search inside yourself initiative’ teach?
The search inside yourself initiative focuses on attention. A calm and clear mind creates the foundation. How this is done is through mindfulness. Moment to moment non judging attention. A study was done on the brain. The amygdala is part of the brain that contains our emotions. If you perceive a threat your amygdala takes over. People with mindfulness training can downgrade the amygdala take over. When meditating we are calm and joyful. This joy is non energetic, is highly sustainable and subtle therefore takes a quite mind. This inner joy can be called on demand. Happiness is not what we pursue but what we allow.

And what do we do with our attention?
We create what I call ‘high resolution perception’. This causes subtle changes in process of emotional perception. We can experience the detection of emotion and create the option of choice. This leads to emotional mastery and develops confidence. Body emotional awareness increases empathy. Empathy reflects others emotions in and on my body and therefore I can view the emotional process. Emotions are physiological processes, and recognizing that allow us to change from ‘I am angry’ to ‘I am experiencing anger in my body’. The emotion is not a part of being. Kindness and goodness are mental habits. Compassion fosters habit of helping others. These are trainable. If you want to be happy change your interactions with others. What you think you will become.

How do you bring this to the corporate world?
We must bring science and statistics to it. We need to own the knowledge and be customer oriented and meet people where they are in order to have it be applied to daily life easily.

How can it be communicated in business to those who don’t believe in the theory or think it is too strange?
There are 3 things that need to be implemented to be affective. The first thing is the correct language. Language is extremely important. We cannot go beyond the current level of expertise of people or it will be over their heads. At Google ‘deeper awareness’ training has been reworded to ‘high resolution perception’ training. This is much more acceptable to employees and human resources department. Remember human resources is coming from a place of caution and risk prevention for the company. Therefore you need to have empathy for their point of view in order for them to support a companywide initiative. Secondly, we need to use the minimum affective dose. If we overdose we will push people away. We teach people a simple 2 minute meditation exercise. This is about the same amount of attention time that my 12 year old daughter has for this so I think it is a short enough time for people to practice. Thirdly, is to get an appropriate instructor. You need someone with a deep practice who owns the science and provides credibility and speaks the language of the audience. Saving the world will fail as a goal. But if you work on mindfulness and compassion it will be a byproduct of the end results.

How A Serial Entrepreneur Found Success By Practicing Responsible Capitalism

Thursday, October 6, 2011 by Ted Ning

by Scott James

Raising EyebrowsThis month I spent time with serial entrepreneur Dal LaMagna to ask him about his new book, “Raising Eyebrows, A Failed Entrepreneur Finally Gets It Right.” He’s been called an irrepressible capitalist (among other things) which made for an interesting conversation.

Scott: In your book you suggest that you were more successful with your company than you would have been had you not followed principles of Corporate Social Responsibility.  Talk to me more about that.

Dal:  Building Tweezerman as a company that practices what I call “responsible capitalism” resulted in a team of competent, happy employees, loyal customers, satisfied vendors, and a community that supported the company as much as the company supported the community.

Scott: I see the positive upward cycle of that. How did that contribute to your success?

Dal: My definition of success is the quality of life the company provides for me and for my employees.  As the company grew my empowered employees – a critical element of CSR – took over, and my work became more strategic and less mundane. I didn’t have to sell, collect money, go to trade shows or worry about much except the strategic trajectory of the company. Had it been up to me alone I would never have grown Tweezerman to a 65,000-square-foot facility with 250 employees. When you run a business that takes care of its employees, its vendors, its customers, and its community…well, all these stakeholders then take care of you.

Scott: What were the salient CSR practices that you felt made the difference?

Dal:  Employees sharing in the profits made a significant difference; after a trial period every one of them became shareholders in the company. We promoted from within and hired from the community. When things went wrong we concentrated on solving the problem rather than pinning the blame. We provided health and job security. It took the agreement of at least two of the top three managers to fire someone which we did rarely.

Scott: And how about outside of the company?

Dal: We respected our vendor’s right to make a living and did not exploit them. For example when we were late paying bills we added interest to the payment (equal to what we would have paid our bank).  We gave back 5% of our profits to the communities we served. We had a lifetime guarantee for all our products and didn’t even charge shipping when we repaired or replaced them. Over the years we found that people cared more and more about the kind of company they were doing business with. Loyal customers, vendors, and workers made a big difference during those times over the 25 years especially when things got tough.

Scott: I’ve heard you say several times that you sold your company for much more money because it practiced responsible capitalism. Why?

Dal: The company that acquired Tweezerman paid more because our brand had a great reputation not only for quality but also for practicing CSR. We developed employees who were empowered people from the President down to the worker who cleaned the bathrooms.  We delivered a turnkey operation. The company that acquired us, J.A. Henckels, a division of Zwilling, only needed to send in two people, a CEO to replace me and a CFO to work with our existing CFO to match up reporting to the home office. Initially eight bidders were involved and through mutual eliminations we ended with the one whose policies of CSR most closely matched our own. We sold the company for about 14 times earnings and 1.5 times sales.

Scott: Would what you’ve done – establishing Tweezerman as a CSR company – work for any company?

Dal: Every company is different, but I believe that most companies can benefit from some CSR practices. Part of being a CSR company involves paying a living wage. I would think that a company that sells a commodity would have difficulty in paying this. I had the capability to pay my employees well, provide benefits, share profits, make charitable contributions, and more because I created a brand, which commanded a solid profit margin.

Scott: What about the international aspects of your company?

Dal: How your company treats the supply chain is a crucial aspect of CSR. We paid a living wage in India (of course much lower than what a living wage is in the U.S.) and operated our factory responsibly. We paid our China supplier more money so they could improve working conditions for their employees. If your business model is to exploit foreign labor you are not a CSR company. The marketplace is constantly punishing companies that have a product that can be easily replicated. If you are the kind of person who wants to get more out of your company than money, and strives to build a company that practices responsible capitalism, then avoid situations such as unreasonably tight profit margins that force you to exploit everyone and everything to make your company work.

Product Review: Spirulina Crunchies from Green Tara

Monday, October 3, 2011 by Kathleen May

Spirulina Crunchies
I have never been a fan of spirulina simply because of its taste. Having worked in the health foods and natural beauty industries, I have been fully aware of the health benefits of spirulina and really wanted to love it for those reasons, especially given my anemia - as spirulina is very high in absorbable iron. But I could never move beyond the "dirty weeds" flavor of this blue-green algae superfood - even in tablet form.

Spirulina was an important food source for the Aztecs and other Mesoamericans through the Sixteenth Century and remains a popular nutritional supplement among natural health advocates today. It provides a rich combination of absorbable iron, protein, antioxidants, 10 of the 12 amino acids (all of the 8 essential aminos, making it a complete protein), chlorophyll, and a wealth of vitamins and minerals - including high leveles of B-12, which can be hard to come by. Spirulina is easily digestible and absorbable by the body - however, Phelylketonarics should be aware that Spirulina contains phenylalanine.

I was willing to give Spirulina Crunchies

® 

from Green Tara a try because of their claim that their spirulina product tastes more like munching on a popular, healthy breakfast cereal than eating weeds and dirt. While I wouldn't say that these savory little nuggets are my favorite snack, I will agree that they are far better tasting than any other spirulina pruduct I've tasted so far (and I've tried lots). I popped a small handful into my mouth and was pleasantly surprised that the dirty flavor of spirulina I'd disliked was replaced by a toasted, nutty, sage-like flavor. At last, I have a way to get spirulina into my diet! In fact, these toasty little granules have now become a regular addition to my morning health smoothie.

Kat's Favorite Smoothie recipe
(all foods are organic):  Spirulina Crunchies Smoothie

1 peeled ripe banana
1 cup frozen mangos & strawberries
4 fresh pineapple wedges
1 cup fresh spinach leaves
1 cup carrots
1 cup Greek yogurt
1 cup orange juice or water
4 tablespoons liquid daily vitamins
1/2 cup flaxseed
1/2 cup toasted wheat germ
1/2 cup unflavored whey protein powder
2 tablespoons Spirulina Crunchies®

*provides 3-4 servings

Drink to your health!



LOHAS Goes Urban

Wednesday, September 28, 2011 by Ted Ning
Earlier this year I attended the Urban Green Summit. This was an event that focused on the inner city citizens of Denver to promote better awareness of green and sustainable business opportunities. It was definitely a crowd that I wanted to connect with and peaked my curiosity to know if LOHAS aspects penetrate different cultures and economic circumstances. I was not disappointed. The event was developed by CURE-T’s Dr. H. Malcolm who received federal funding to promote green jobs and education in Colorado. Dr. Malcolm is a mover and a shaker and you can’t help but be magnetized to his presence and his message. He is always deflecting praise and bringing in others to highlight. This is a sign of a great leader in my book. He also echoed a concern that I have myself: Why is it that the urban communities of color always appear absent in green initiatives, conferences and activities? The LOHAS market tends to target the largely affluent caucasian market. But there is plenty of opportunity unseen and untouched in the minority dominant urban markets as well.

The summit had a star studded panel that included Phaedra Ellis-Lamkins, CEO of Green For All, environmentalist and author, John Francis III and founder of Green for All and current president of Rebuild a Dream, Van Jones. These heavy hitters were mixed with other local movers and shakers in the green movement. Unfortunately I was hoping that there would be more people in attendance at the event. I was told from an insider that having an event on a Saturday morning early is not so PC in the African American communities. There were indeed more people who were there as the day progressed.  I found it to be a very interesting event and demonstrated that green needs to be connected to the urban community by education and clear benefits. The best presentation for me came from Van Jones.

Here is what Van had to say to the urban based audience. See if it resonates with you:

van jones“These days people are gathering in unusual groups. Not large groups but different ones. They are the ones who grew were the sensitive children. These are the ones that wanted to save the polar bears and save the world and were disturbed by the mistreatment of others. This tribe is just beginning to find each other. There are more people entering life who are sensitive. Something happening where humanity is being tested and if we don’t pass nothing will be left. Will humanity prove to be a blessing or a curse. This the first time technology and size make up a force of nature. The creator could have made us as robots he did not. We are something more interesting. We have free will, choice and decision making abilities. All other species are set in process.

Will we be locusts or honey bees? Both work hard but one is destructive and one is constructive. Locusts wipe out everything in its path. Destroy habitat until there is none at which point they die. Bees work is a blessing. It makes life of others possible. This movement is deeper than just solar panels and part of interest is the growing sense of peril. I cannot believe that only one race cares for the earth. The U.S. colonization was just as much about land as it was about labor. Land is sacred. We need to remember to view it as such instead of a commodity. We need to remember the difference between a tree and lumber, an animal vs. a pelt, a person vs. a slave. These sacred beliefs were considered paganism. Indigenous peoples of the world have this wisdom and are outcasts in modern society. They are called witches, druids, and pagans. It turns out they are quite wise. They are also known as the highest ecological wisdom. It is only now after 500 years of colonization that the children of the colonizers are coming around to honoring this wisdom.

Do we belong to the earth or does the earth belong to us? An economy that is run by fossil fuels equals trouble in the future. We run a civilization that runs on death. Coal is 40 million years old. Oil is 60 million years old. Both are made up of dead materials. We burn death in our cars and as electricity but are shocked when death shows up as asthma and global warming. We are much better when we have a living economy. One that runs on life such as the sun, wind and water.

So how do we get there? We need to change our ways. Change has 4 drivers. There are the mystics. They see the vision of what we are to become. Then there are the artists who popularize the vision. The entrepreneurs who create the technologies and then the politicians who create the rules.  The current culture is not ready for change. The Tea Party is a buzz saw. And yet the biosphere is so small that we need change. We are a soap bubble in the universe.  What can we do? The last economy had 3 mistakes: 1. Consumptions 2. Credit 3.Ecological destruction

Production has moved overseas and our economy was based on spending. Kill it, shrink wrap it, sell it, trash it was the method. The past 18 months has seen the most wacky weather and environmental changes. Mother earth is telling us something. We need to adopt a strategy of green growth, restoration and conservation. Create local consumption that respects the earth. If I had talked to you all in 08’ it would have been very different. You would have all been smiling. Obama will take care of us. Now everyone is looking gloomy. This was only 2 ½ years ago. Do you remember where you were when he was elected? When he was sworn into office? How you felt? We forgot how we got to that moment. Obama was not the author for hope. The movement for hope didn’t start with Obama it started in 03’. When Bush went to war you stood up. More people mobilized in the 1st week than Vietnam did in 6 years. We lost but we didn’t quit. In 06’ Kerry ran and was only 100K votes short of an Indiana win and lost but we didn’t quit. In 05’ Katrina hit as did the Huffington Post and YouTube. We had the 1st speaker of the house. Obama was out there as an unknown Senator selling a book and ran into the movement and found us. Don’t insult yourself. Obama inspired us but we inspired him first. Now it is time for the movement of hope and change. This can’t be about things we are against but things we are for. We need to be willing to connect people with work that needs to be done. Soldiers are coming home to nothing. Nation building needs to be done here too. There is a saying – bankers get rich in good times, the people go broke in bad times. We need to praise and support our public employees – teachers, fire fighters, nurses and police. Now rich people don’t pay tax and communities are abandoning them when they never have abandoned us.

You were born for a reason. You are sensitive for a reason. Depression is terrible. It clouds you so you can’t see the opportunity. They tried to kill hope in 68’ when Kennedy was assassinated. We are throwing away our efforts because FOX TV is mean. We have been through much more than the tea party. In 1906 no woman could vote, no paid holidays, no weekend, no child labor laws. People fought year after year until today. You fought when they had clubs and guns. We didn’t have social media and yet we mobilized. Are you going to be locusts or honey bees to make the next century ordinary or extraordinary and beautiful.”

Love to hear what you think of what Van Jones has said and if you feel LOHAS can be intergrated into urban markets is a better way.